This page is specifically for Comcast Xfinity employees.
MCXXM
Welcomes
Comcast Xfinity Employees
Welcome to the MCXXM family!
We are proud to welcome Comcast Xfinity employees from three corporate locations to the MCXXM family. The locations will transition to MCXXM over the course of August and September.
Founded in 2016, MCXXM began operating Xfinity-branded partner stores in 2026. We have already grown to 11 locations—with many more planned across Georgia, Florida, Maryland, Pennsylvania, Mississippi, and Alabama. We also operate Cox Communications stores in Arizona, California, and Nevada. We bring over 25 years of telecom retail experience with 100+ store operations with T-Mobile and AT&T in the past.
Your experience, knowledge, and commitment to serving Xfinity customers will make you an invaluable addition to our team. We are thrilled to have you join us and look forward to building on the strong foundation you have created in your stores and communities. As MCXXM continues to grow, so will the opportunities available to our people. We are committed to creating a workplace where team members feel supported, can develop their skills, and have meaningful opportunities for personal and professional growth.
We know a transition like this naturally brings questions. We invite you to explore this dedicated website to learn more about the transition, our company and culture, and answers to frequently asked questions.
We can’t wait to begin this exciting journey together. Welcome to MCXXM—we are delighted to have you on the team!
Frequently asked questions
Have a read through some of our FAQs or contact our supporters for help
Yes. All employees interested in continuing with MCXXM should complete the application so we have current information and can begin the review process.
Our goal is to consider employees for opportunities at their current location, but final placement will depend on business needs, available roles, qualifications and staffing decisions.
We will evaluate everyone's current title and position and ensure they are transferred over to the equivalent role, as available
Compensation details will be discussed with candidates during the offer process, but every one that will be transitioning will have options to keep their current pay for the time being.
MCXXM uses its own compensation and commission structure. Details will be shared with employees who move forward in the process but everyone that will be transitioning will have options to keep their current commission plan for the time being.
This will be something decided and communicated by Xfinity. Any sales orders that occur after the official transition dates will be the responsibility of MCXXM
We will provide more details as we move along the process, but MCXXM provides:
• BlueCross BlueShield Medical Insurance w/ Telehealth from AZ Blue & BlueCare Anywhere
• Blue365 Discount Program
• GoodRx Prescription Plans
• Employee Assistance Program
• Principal Dental Care
• Principal Emotional Health
• VSP Vision Care
• MetLife Life & AD&D
• TicketsatWork Discounts
• PTO and Sick Time
PTO balances and arrangements will be handled from Xfinity Human Resources. In terms of PTO/PST accrual rates, you will move over to MCXXM's policies upon transitioning.
Every application will be reviewed and every employee interviewed. The next steps will be based on number of applicants, available positions and applicant qualifications.
MCXXM will communicate next steps over the coming weeks. Employees should apply as soon as possible and watch their email, phone and text messages for updates.
Transition dates are: Flowood 8/31, / Ridgeland 9/2, and Tuscaloosa 9/14
1. Submit application for review
2. Interview or follow-up conversation
3. Conditional offer, if selected
4. Background screening and onboarding
5. Training and transition
Schedules will be created based on store coverage, business needs and employee availability. Existing schedules are not guaranteed to remain unchanged.
Any confirmed changes to store operating hours or staffing schedules will be communicated before the transition, but short answer: NO.
Leadership assignments are still being finalized. Employees will receive reporting and management information before or during onboarding.
All applicants, including current leaders, will be considered based on experience, performance, qualifications and available leadership positions.
We are working to make the transition as smooth as possible. Any temporary closure, schedule change or operational impact will be communicated in advance. As it is planned, there will only be 1-2 days that the store will need to be closed.
MCXXM is an independent company operating Branded Xfinity retail locations. Employees hired through the transition will be employees of MCXXM, not Comcast/Xfinity.
Current Comcast benefits and discounts will end when employment with Comcast ends. MCXXM-specific benefits or program eligibility will be explained during onboarding.
Employees who do not apply will not be considered for employment with MCXXM through this transition process.
Apply as soon as possible and notify the MCXXM recruiting team of your availability or leave status so the team can determine the appropriate next steps.
Phone: (602) 587-0888
Email: HR@mcxxmxf.com (BEST OPTION)
Application: tinyurl.com/MCXXMXF